Terms of Service

1. Agreement to Terms

These Terms of Service (“Terms”) are a legally binding agreement between you (“User,” “you,” or “Subscriber”) and CLV Media, LLC, a North Carolina limited liability company (“Company,” “we,” “us,” or “our”), governing your access to and use of Med Spa Radar at medsparadar.com (the “Service”).

By creating an account, subscribing, or using any feature, you affirm that you have read, understood, and agree to be bound by these Terms and our Privacy Policy, incorporated by reference. If you use the Service for an organization, you represent you have authority to bind it. If you do not agree, discontinue all use. We may modify these Terms; material changes are emailed at least fourteen (14) days before taking effect, and continued use constitutes acceptance.

2. Service Description and Scope

Med Spa Radar is a regulatory-intelligence platform for medical-aesthetic businesses — med spas, injectors, medical directors, and aesthetic practices. The Service monitors public-domain government sources, including state legislation (via LegiScan), the Federal Register, and the U.S. Food and Drug Administration (“FDA”), and provides plain-language alerts, signal scoring, topic/modality classification, and “what to do” recommendations focused on areas such as GLP-1 compounding, 503A/503B compounding, scope-of-practice, supervision/delegation, good-faith-exam, and medical-director requirements.

The Service is informational regulatory monitoring only. It does not constitute legal, medical, regulatory, compliance, or licensing advice, and using it does not create an attorney-client or other professional relationship. Laws and agency guidance change and vary by state and fact pattern. All outputs — including AI-generated summaries, scores, classifications, and recommendations — are intended to assist qualified professionals in their own independent review and must not be relied upon as the sole basis for any compliance, licensing, clinical, compounding, advertising, or business decision. Always verify against the primary source and consult your own attorney or compliance counsel before acting.

The Company expressly disclaims responsibility for any license suspension or revocation, FDA warning letter or enforcement action, state medical/nursing board discipline, scope-of-practice or compounding violation, fine, penalty, or other adverse outcome arising from reliance on Platform outputs without independent professional verification.

3. Account Registration and Security

To access certain features you must register with a valid email and password. You represent that your information is accurate and that you will keep it current. You are solely responsible for maintaining the confidentiality of your credentials and for all activity under your account, and must notify us at support@medsparadar.com of any unauthorized access. Accounts may not be shared; seats are allocated to specific named individuals within a single organization. We may disable any account if we believe security has been compromised or these Terms violated.

4. Subscriptions and Billing

4.1 Tiers & Pricing. The Service is offered under the subscription plan(s) and price(s) presented at the point of purchase. By subscribing you authorize the Company to instruct Stripe, Inc. (“Stripe”) to charge your payment method on a recurring basis until cancellation.

4.2 Billing Cycle. Subscriptions renew automatically each period on the anniversary of your start date. Amounts are in U.S. dollars, exclusive of taxes, which are your responsibility.

4.3 Payment Processing. All payments are processed by Stripe in its PCI-DSS Level 1 environment. The Company does not store or access full card numbers, CVV codes, or bank credentials.

4.4 Failed Payments. On a failed charge your account is marked “past due”; after automated retries over a fourteen (14) day period without success, the subscription is canceled and paid access revoked.

4.5 Price Changes. We may modify pricing on thirty (30) days’ notice to your registered email; changes apply to the next billing period.

5. Cancellation and Refunds

5.1 Cancellation. You may cancel anytime in your account settings or by emailing support@medsparadar.com; cancellation takes effect at the end of the current billing period, and you retain access through that period. No partial-period refunds.

5.2 Refunds. Fees are non-refundable except (a) where required by law, or (b) where a verified Company-caused technical failure prevented access for a continuous period exceeding seventy-two (72) hours in a billing period, in which case a prorated credit may be issued at the Company’s discretion.

5.3 Company-Initiated Termination. We may suspend or terminate your account immediately, without refund, for material breach, including the Acceptable Use (Section 7) or Anti-Scraping (Section 8) provisions.

6. Intellectual Property and Outputs

6.1 Company IP. The signal-scoring methodology, topic/modality classification framework, AI prompts and instruction sets, all source code, architecture, and database schema, AI-authored summaries and recommendations, the curated alert dataset as a compiled work, and all branding and trade dress are the exclusive intellectual property of CLV Media, LLC, protected by applicable law. That underlying source documents are public-domain government records conveys no rights in the Company’s analysis, curation, scoring, classification, or presentation.

6.2 LegiScan attribution. Legislative data is provided via LegiScan under the Creative Commons Attribution 4.0 license. Where you reproduce LegiScan-derived data, you must retain attribution to LegiScan as required by that license.

6.3 Your license. Subject to these Terms and payment of fees, we grant you a limited, non-exclusive, non-transferable license to use Platform outputs for your internal business operations. This does not permit redistribution, resale, or sublicensing of outputs; publication in any commercial product; use to train, fine-tune, benchmark, or evaluate any AI/ML model; or aggregation to build a competing intelligence product.

7. Acceptable Use

You agree to use the Service only for lawful purposes. The following are prohibited: using outputs to develop, train, or benchmark any AI model or competing data product; using the Service to support unlawful conduct; impersonation or misrepresentation of affiliation; probing or attacking the Service’s security; introducing malware; sharing credentials beyond your licensed seats; and reselling or redistributing access or outputs without prior written authorization. Violations may result in immediate suspension or termination without refund.

8. Anti-Scraping and Reverse-Engineering

The following are absolute absent the Company’s prior written consent: (8.1) using any robot, spider, crawler, scraper, headless browser, or other automated mechanism to access, extract, copy, or aggregate any content, scores, or metadata from the Platform, whether or not behind authentication; (8.2) decompiling, disassembling, or reverse-engineering the Platform or deriving its source, scoring logic, or schema; (8.3) accessing the Service to replicate any portion of its dataset or methodology for a competing product; and (8.4) using any Platform-derived data as training, evaluation, benchmark, or fine-tuning data for any AI model. We employ rate limiting, bot detection, and anomaly monitoring; violations result in termination and may lead to civil action, including under the Computer Fraud and Abuse Act (18 U.S.C. § 1030) and applicable state law.

9. AI-Generated Outputs

Certain features — summaries, signal-score adjustments, classifications, and recommendations — are generated in whole or part by large language models operated by OpenAI, L.L.C. via API. These outputs are algorithmic and may contain inaccuracies, omissions, outdated information, or hallucinations. The Company does not warrant that any AI output is accurate, complete, current, or suitable for your situation, and all such content must be independently verified by a qualified professional before use. AI outputs do not constitute legal, medical, compliance, or licensing advice. When the pipeline routes government-source text to OpenAI, no User PII is included, and the integration is configured so API-submitted data is not used to train OpenAI’s foundation models.

10. Third-Party Services

The Service integrates Stripe (payments), Supabase (database/auth), Resend (email), Vercel (hosting), OpenAI (AI analysis), and LegiScan (legislative data). Your use of those services is governed by their own terms and privacy policies, and the Company is not responsible for their practices, availability, or content. Outbound links to government websites (state legislatures, FederalRegister.gov, FDA.gov) are provided for reference only.

11. Disclaimer of Warranties

THE SERVICE AND ALL CONTENT, DATA, AND AI-GENERATED OUTPUTS ARE PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTY OF ANY KIND. To the fullest extent permitted by law, CLV Media, LLC disclaims all warranties, express or implied, including merchantability, fitness for a particular purpose, non-infringement, and accuracy, completeness, timeliness, or reliability of any data or output. The Company makes no warranty that all relevant legislation or agency actions will be captured, that signal scores reflect the importance of any change for your practice, or that AI content is free from error or hallucination.

12. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL CLV MEDIA, LLC OR ITS MEMBERS, MANAGERS, OFFICERS, EMPLOYEES, OR AGENTS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, INCLUDING:

• Lost revenue, profits, or business opportunities;
• License suspension or revocation, FDA enforcement, or board discipline;
• Fines, penalties, or scope-of-practice or compounding violations;
• Damages from AI hallucinations, misclassifications, or inaccurate scores;
• Loss of data, business interruption, or reputational harm;

EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. THE COMPANY’S TOTAL CUMULATIVE LIABILITY SHALL NOT EXCEED THE GREATER OF (A) THE SUBSCRIPTION FEES YOU PAID IN THE TWELVE (12) MONTHS PRECEDING THE EVENT, OR (B) ONE HUNDRED U.S. DOLLARS ($100.00). Some jurisdictions do not allow certain limitations, so some may not apply to you.

13. Indemnification

You agree to defend, indemnify, and hold harmless CLV Media, LLC and its members, managers, officers, employees, and agents from any third-party claims, losses, liabilities, and expenses (including reasonable attorney’s fees) arising from your use of the Service, your violation of these Terms or any law, any compliance, licensing, or business decision you make in reliance on Platform outputs, your infringement of third-party rights, or your violation of Section 8.

14. Dispute Resolution and Arbitration

14.1 Informal Resolution. Before any formal proceeding, contact legal@medsparadar.com with a written description of the dispute; the parties will attempt good-faith resolution for thirty (30) days.

14.2 Binding Arbitration. If unresolved, any dispute arising out of or relating to these Terms or the Service shall be resolved by final and binding arbitration administered by the American Arbitration Association under its applicable rules, conducted in Charlotte, North Carolina or, at an individual User’s election, by video conference.

14.3 Class Action Waiver. To the fullest extent permitted by law, disputes shall be resolved individually; you waive participation in any class, collective, or representative proceeding.

14.4 Exceptions & Governing Law. Either party may seek emergency injunctive relief in court (including to enforce Section 8). These Terms are governed by the laws of the State of North Carolina, without regard to conflict-of-law principles.

15. General Provisions

These Terms, with the Privacy Policy, are the entire agreement and supersede prior understandings. If any provision is unenforceable, the rest remain in effect. Our failure to enforce a provision is not a waiver. You may not assign these Terms without our consent; we may assign in connection with a merger or sale. The Company is not liable for failures arising from causes beyond its reasonable control, including third-party service outages (Vercel, Supabase, Stripe, OpenAI, LegiScan). There are no third-party beneficiaries.

16. Contact

Legal notices must be sent in writing to:

CLV Media, LLC — Legal
10850 Providence Rd #1325
Charlotte, NC 28277
legal@medsparadar.com

General support: support@medsparadar.com